IT outsourcing

Service outsourcing limits the risks associated with developing IT technologies and ensures that such technologies are properly integrated into the company, kept permanently up-to-date and provide a good return on investment. Outsourcing is based on the strategic use of external resources to carry out managed activities that are traditionally performed by internal staff and resources.
Some of the benefits of outsourcing include:

• Acquiring resources that are not normally available to an SME.
• Moving from a fixed-cost model to a variable-cost model.
• Improving the speed and quality of service for both internal (users) and external customers.
• Avoiding IT system obsolescence and the loss of competitiveness due to not being up-to-date with the latest IT technologies.
• Forecasting and controlling technology costs and investments, while keeping the company at the forefront of technological developments.
• Ensuring more profitable and efficient management of company resources, thus enabling the company to focus solely on its core business activity.
• Accessing a flexible, professional and profitable infrastructure that enables SMEs to stand out from their competition while keeping their business fully controlled and up-to-date.

At advancegroup, our professional outsourcing service is based on three fundamental principles:

- Knowledge of our customers’ business as well as their software, hardware and telecommunications (technology infrastructure).
- Collaboration with the customer and teamwork; We don’t just work for our customers, we work with them.
- Qualified staff who adapt to our customers’ requirements and work approach.
As our customers' technology partner, our mission is to support the IT systems departments, who understand that their customers –the systems users, require the best and quickest service when solving IT problems in order to ensuring their complete satisfaction.